At ArtScience Group, we’re always asking: What’s next for experience? And more importantly — how do we keep it human as the tech evolves?
Looking ahead to 2030 and 2035, AI seems poised to change nearly everything about user experience — not in some sci-fi way, but in ways that feel closer, more intuitive, and (hopefully) more ethical.
Here are a few ideas we’ve been reflecting on:
By 2030, interfaces may stop waiting for us to click or swipe. They could pick up on our tone, posture, even micro-expressions — adjusting how they respond accordingly.
A stressful Monday morning? The system might soften its visuals, shorten steps, and give you a little breathing room.
By 2035, this idea of “emotionally intelligent AI” might feel normal — not just listening to what we say, but sensing how we’re doing and adapting gently in return. Kind of like a really thoughtful co-pilot.
AI-powered personalization already surrounds us — but let’s be honest, it’s often a bit creepy.
In the near future, we might see more systems that put us in control: explaining what data they’re using and giving us the option to say, “Actually… no thanks.”
By 2035, we’re imagining digital identities that act more like passports — portable, private, and fully permission-based. Personalization, sure — but on your terms. Feels like the direction we should be heading, right?
Spatial computing and AR aren’t new, but they’re gaining traction — and AI is the engine behind the curtain.
By 2030, we might be walking through virtual stores in our actual homes. Or getting real-time instructions projected onto our kitchen counters.
Fast forward to 2035? It’s not wild to imagine experiences shaped by the room’s lighting, your mood, or even the ambient temperature — a kind of multisensory UX we haven’t really seen yet.
Accessibility has come a long way, but we still have room to grow.
The hope is that by 2030, AI will help us build interfaces that flex in real time — switching fonts, colors, language, or interaction styles based on each person’s needs in that moment.
By 2035, inclusivity won’t be a line item — it’ll be a foundation. Success might be measured by who didn’t get left out, and what barriers we quietly removed without anyone needing to ask.
Read about inclusive AI interface design at W3C’s Inclusive Design Patterns.
Let’s be real — AI is moving fast. But that’s exactly why UX thinkers need a seat at the table.
By 2030, designers and researchers will be key players in shaping AI ethics, product strategy, and trust frameworks. We’re already seeing it happen.
And by 2035? Maybe “Chief Experience Officer” won’t just mean digital UX — it might mean someone who ensures that every AI interaction in the business is grounded in empathy, equity, and transparency.
Check out our blog on Strategic UX Leadership
None of us have a crystal ball — but we do have questions, curiosity, and values. That’s where the best design conversations start.
So if we’re building AI into more of our lives, let’s make sure it’s the kind that listens well, adapts with care, and treats people with dignity — every time, everywhere.
At ArtScience Group, this is the kind of future we’re working toward. If you’re thinking about it too, we’d love to compare notes.
To explore the ethical design behind this shift, see NN/g’s article on Emotional Design or read SketchMonk’s Emotionally Intelligent Design article on recognizing, respecting, and adapting to users’ emotions.
