Fast, Focused UX Clarity for Digital Products – Beyond AI-Specific Risk
When user drop-off rises, conversions stall, or friction quietly creeps into key flows, teams often don’t need a full research program — they need clear, expert diagnosis.
The Strategic UX Audit is a focused, fast-turnaround review designed to help product and marketing teams identify where experience breakdowns are happening — and what to fix next.
This offering is best suited for non-AI-specific UX challenges, early signals of friction, or moments when teams need outside perspective without a long engagement.
What This Audit Is (and Isn’t)
This is:
A targeted UX review grounded in usability heuristics and competitive context
A practical way to surface friction, confusion, and missed opportunities
A fast path to prioritized UX improvements
This is not:
A trust, governance, or AI risk assessment
A substitute for user research or experimentation
A strategic diagnostic for high-stakes AI or regulated systems
For AI-enabled products where trust, user control, or governance are central concerns, see the AI Trust & Adoption Diagnostic instead.
What Teams Walk Away With
In a short engagement, teams gain:
Clear visibility into where users are getting stuck, confused, or dropping off
A prioritized list of UX issues mapped to specific flows
Practical, design-level recommendations that teams can act on quickly
A shared understanding of what to fix first, and what can wait
This audit is designed to create momentum, not overwhelm teams with analysis.
What’s Included
Heuristic UX review of 1–2 core user flows
Light competitor or pattern benchmark (with visuals)
Annotated screenshots or Loom walkthrough highlighting friction points
Priority issue list with actionable recommendations
Executive-ready recap (PDF or short deck)
How It Works
Kickoff call to align on goals and define target flows
Product access provided (or screenshots if needed)
UX review and light competitive scan
Findings delivered within 1–2 weeks
Optional debrief or team walkthrough
Who This Is For
Product teams needing fast UX clarity without a long engagement
Marketing teams diagnosing conversion or funnel drop-off
Early-stage products looking for expert UX feedback before investing further
Teams seeking an external perspective to complement internal work
When to Choose a Different Diagnostic
If your product includes:
AI-driven recommendations, decisions, or automation
Sensitive user data or consent considerations
Adoption challenges tied to trust, explainability, or perceived risk
You’ll get more value from the AI Trust & Adoption Diagnostic, which is designed specifically for those contexts.
Ready for Focused UX Clarity?
This audit helps teams move forward with confidence — quickly and pragmatically.
Note: The One Big Beautiful Bill Act (OBBBA), enacted on July 4, 2025, has restored the option for U.S. businesses to fully deduct domestic R&D expenses in the year they are incurred, for tax years beginning after December 31, 2024. This reinstates the immediate expensing treatment that was in place for decades before the TCJA changes. Many UX research activities (user interviews, usability testing, journey mapping, survey design) can qualify as part of R&D expenses for tax purposes—if they directly relate to product innovation or development for a new or improved function, performance, reliability, or quality
